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after paying internet didnt come back up

  • March 3, 2026
  • 1 reactie
  • 15 Bekeken

I had a pending payment, did the payment and the internet went down. I’ve tried restarting the modem, resetting the router to fabric, but the signal is still red even after getting the email saying that my service is back on!

March 3, 2026

Hello ​@melgacfg 

If you have fiber, also restart the mediaconverter.

If that doesnt help, call the customer support on telephone number 0800 0092 or send a private message to Instagram, Facebook or X.

Moderators here can only answer general questions due to recent events.

1 reactie

Waqqas
Super User
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  • Odido Superuser
  • March 3, 2026

Hello ​@melgacfg 

If you have fiber, also restart the mediaconverter.

If that doesnt help, call the customer support on telephone number 0800 0092 or send a private message to Instagram, Facebook or X.

Moderators here can only answer general questions due to recent events.