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  • 31 January 2021
  • 33 reacties
  • 267 Bekeken
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33 reacties

A

I found ‘kopernetwerk beschikbaar ’in KPN, what does this mean?

Waqqas
Rank
Reputatie 7
Badge +15

@Aixst

There are 3 cables connected, first identify the main one which enters your house and make sure that only that one is connected.

Kopernetwerk is beschikbaar means there is DSL possible in your house.

Welkom op de Odido community!
A

Do I already have DSL at home? Means we have another network at home? But no matter which wire I connect to, the earth light is not on.

Jason van Odido
Rank
Reputatie 7
Badge +16

@Aixst Sometimes the ISRA isn't placed in the fusebox, but rather in de living room. Some ISRA’s are located behind furniture for instance and some aren't directly visible. I checked the initial line-report and it doesn't state where the ISRA is placed - on some occasions the grid operator adds a comment on the ISRA's location. 

If you can't find it, I'll send over a technician to check its whereabouts. No worries, we'll get to the bottom of this!

Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
A

I really can't find these things, can you ask someone to check it for me? Thank you so much！

A

My friend told me that it might be because the network company hasn't opened the network yet. Is that true?

A

Everything is fine, there is a network available. Thank you so much for your answers!

Jason van Odido
Rank
Reputatie 7
Badge +16

That's fantastic @Aixst, thanks for being so patient! 😁

Enjoy your subscription and please feel free to ask for help, should you be in need of help in the future. Stay safe!

Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base

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