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Beantwoord

esim activeren

  • January 23, 2026
  • 2 reacties
  • 88 Bekeken

I cant reach odido when im calling, cant get any connection, my esim is sleeping in the best way it can. I didn’t get my qr code at first and had to wait it in the app, and it still didn’t work for a couple of days because of some kind of error. I just want to get my internet connection fixed and watch my series..

Beste antwoord door Anouk van Odido

Hi ​@Toritori, of course you want to enjoy your favorite series and movies again as soon as possible. We cannot activate eSIMs via this channel; this can only be done via My Odido or our Odido Shop. Could you please check your mailbox to see if you have received the QR code and if the eSIM download was successful?

After that, could you please log in via the website. Once you log in, a verification text message will be sent to your number. You won't be able to receive it at the moment, but that's no problem! At the bottom of the screen, a button will appear that gives you an alternative way to log in if you cannot receive the verification text message. You can then log in with iDIN. Select this option and you will be able to log in. You can then activate the new eSIM in My Odido. 

If that doesn't work, only my colleagues at the Odido Shop can activate your eSIM upon presentation of your ID. You can find the nearest Odido Shop here.

Please let me know if you have any questions about this!

 

 

Bekijk origineel

2 reacties

Waqqas
Super User
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  • Odido Superuser
  • January 23, 2026

Hello ​@Toritori 

The fastest way to hae a working eSIM is to visit a nearby Odido store.


Anouk van Odido
Moderator
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  • Moderator | Mobiel
  • Antwoord
  • January 26, 2026

Hi ​@Toritori, of course you want to enjoy your favorite series and movies again as soon as possible. We cannot activate eSIMs via this channel; this can only be done via My Odido or our Odido Shop. Could you please check your mailbox to see if you have received the QR code and if the eSIM download was successful?

After that, could you please log in via the website. Once you log in, a verification text message will be sent to your number. You won't be able to receive it at the moment, but that's no problem! At the bottom of the screen, a button will appear that gives you an alternative way to log in if you cannot receive the verification text message. You can then log in with iDIN. Select this option and you will be able to log in. You can then activate the new eSIM in My Odido. 

If that doesn't work, only my colleagues at the Odido Shop can activate your eSIM upon presentation of your ID. You can find the nearest Odido Shop here.

Please let me know if you have any questions about this!