Cancel Phone and Internet

Hi Ajaxmil, first off: I wish you a great time abroad, and thank you for choosing us for your mobile and home subscriptions while you were here. There are a few different options to cancel when you've already left the Netherlands. If you're already outside of your contract, you can easily cancel your subscriptions via Opzeggen | Odido. Keep in mind that you have 1 month notice period. Are you still under contract? Then the only way to cancel early is to call my colleagues on +316-24001200. I wish I could cancel your subscriptions for us, but due to strict rules, I'm not allowed to do this online. Calling is the fastest way to cancel, but if calling is not ideal for you, you can also send a letter to:

Odido Netherlands B.V.
Postbus 16272
2500 BG Den Haag

With the following information:

• Name of the person on the contract

• Address, zip code and city

• Phone number

• Customer code (you can find this in Mijn Odido and on invoices)

• Date of birth

• Full IBAN that's used to pay your invoices

• The date on which you would like to cancel (keep in mind the 1 month notice period)

• Which subscriptions you would like to cancel

• The reason of cancellation

You can find all options and more information here: Alles over opzeggen | Odido. Please let me know if you were able to cancel and if you have any other questions, I'm here for you! 😊