Hello
I took over odido account which contains an internet subscription, from my ex wife who no longer lives with me. I updated the name, bank account number, email address and phone number in the original account. But still birthdate and name initials need an update which i need help for them to be updated as well.
Today my mobile phone number is transfered to odido but cant see my mobile subscription in my odido account. May I learn the reason for this?
Thanks in advance
+15Hello
You will have to link the mobile subscription to an Odido account, first have the internet contract transferred to your name because if you want both subscriptions in the same account, both subscription need to be on your name.
Otherwise you can create another Odido account and link your subscription there.
Hello
You will have to link the mobile subscription to an Odido account, first have the internet contract transferred to your name because if you want both subscriptions in the same account, both subscription need to be on your name.
Otherwise you can create another Odido account and link your subscription there.
Thanks for your message. How can I transfer the internet connection to my name? I guess changing account information is not enough?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
