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Unlimited Voucher not working

Client service sent me a voucher to get unlimited internet because my home internet is not working, I sent the code to 2244 around 1 hour ago, but I didn’t recieve any reply back. I am client of Ben. Is this normal?

July 16, 2024

Hi @jpillanes, good that you reach out, I would love to get you online as soon as possible! Just to be sure I will send you a new vouchercode via a private message. It should give you a positive response within a minute! 😃

3 reacties

  • jpillanes
  • Auteur
  • heeft eerste post geplaatst
  • July 16, 2024

I tried sedding it again, and I got a message telling me that this service is no longer active…

eric
Super User
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  • ericSuper User
  • Odido Superuser
  • July 16, 2024

When did you get the voucher code? There is a restriction how long a voucher is valid before activated.

Welkom bij de klant-helpt-klant Community van Odido.
Cal van Odido
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Hi @jpillanes, good that you reach out, I would love to get you online as soon as possible! Just to be sure I will send you a new vouchercode via a private message. It should give you a positive response within a minute! 😃

Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
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