I ordered a T-mobile wifi package under an incorrect address. The order was cancelled and I ordered again under the correct address. I now have internet, but if I try to add the subscription, I can't because my address is incorrect. When I try to change the address to the correct address, it does not allow me because it says that I already have a subscription (which has now been completely canceled).
T-Mobile app can not change adress
Uitgelichte reactie
Hi
I'm happy to help you with this! Can you send me your postal code, house number, date of birth and the last four digits of your account number in a private message? Then I will update the details for you.
+11Hi
I'm happy to help you with this! Can you send me your postal code, house number, date of birth and the last four digits of your account number in a private message? Then I will update the details for you.
Reageer
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.