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Return of Equipment

  • 31 januari 2025
  • 2 reacties
  • 22 Bekeken
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Hello, I returned the equipment on Monday, January 27th. I did it with DHL. The system says it arrived at Odido on Wednesday. Today I received 2 emails requesting the return of the same. I await the conclusion. 

Uitgelichte reactie

1 februari 2025

Hi ​@eujoaorivera, no worries! It can take up some time like ​@Waqqas said. Have you sent everything back with the QR-code? Can you please share your zip code, house number, date of birth and the last 4 digits of your bank account number in your community profile. That way we can look into your subscription if everything is going well with the return. Thanks!

2 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • 21761 reacties
  • 1 februari 2025

Hello ​@eujoaorivera 

It can take up to 2 weeks for your returned equipment to be processed, you can ignore the mails for now but please fill in your tracking code and other privé velden in your community profile.

Welkom op de Odido community!
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    eujoaorivera
Demi van Odido
Moderator
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  • Demi van Odido
  • Oud-Moderator | Internet + TV
  • 1995 reacties
  • 1 februari 2025

Hi ​@eujoaorivera, no worries! It can take up some time like ​@Waqqas said. Have you sent everything back with the QR-code? Can you please share your zip code, house number, date of birth and the last 4 digits of your bank account number in your community profile. That way we can look into your subscription if everything is going well with the return. Thanks!

Per 1 juni 2025 niet meer werkzaam als moderator. Voor vragen, maak een topic aan. De andere moderators helpen je dan zo snel mogelijk verder.
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1 persoon vindt dit leuk
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    eujoaorivera

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