Hello, I returned my old Odido equipment according to the instructions via DHL and I still receive messages from Odido that they did not receive my equipment,
adds photos of sending confirmation
Beantwoord
Return apparatuur
- is een Master Poster
Beste antwoord door Waqqas
Hello
Can you fill in all the private fields in your community profile and also the tracking code so a moderator can mark it as received manually?
+15- Odido Superuser
The cable between ONT and router is ok. Which iPhone do you have?
+15- Odido Superuser
The cable between ONT and router is fine, which phone do you have?
- is een Master Poster
The cable and router are new so everything should work fine, but the connection is weak for 2 GB, don't you think?
+15- Odido Superuser
800 Mbps via WiFi is a very nice result but you can certainly achieve higher results if all is ok and you also have a WiFi 6 phone.
- is een Master Poster
But I don't have it 😅 and what do you think if I reduced the speed from 2GB to 1GB? Will this result continue? Because logically, why do I need 2GB when the maximum is 800MB
+15- Odido Superuser
Can you test with another phone which has WiFi 6?
I'm not sure about downgrading and keeping 800 Mbps on WiFi, it could also reduce to around 400 Mbps on WiFi if you are using WiFi 5.
- is een Master Poster
I checked the speed on the phone that has WiFi 6 and the same 760mb, still having a 2GB package, the results are not good enough. I understand that this is still a good result, but having a 2GB package, don't you think that there is something wrong?
+15- Odido Superuser
Defenetily, my maximum via WiFi with a 2 Gbps subscription was 1928 Mbps using a Samsung Galaxy S24 plus.
I'm not sure what's going wrong but WiFi 6 is enabled by default on the router.
- is een Master Poster
Hello, I'm writing from my Internet because my WiFi doesn't work at all now.. can you check it? Everything seems to be lit but there's no Internet
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