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Probleem met het T-mobile thuis account


  • heeft eerste post geplaatst
  • 2 reacties

I have a problem with my T-mobile thuis account. After logging in, there is a message that the order has been canceled.

Beste antwoord door Waqqas

@Baconator 

A moderator will reply here, you just have to wait 😊

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6 reacties

Waqqas
Super User
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  • Odido Superuser
  • 21679 reacties
  • 19 april 2022

Hello @Baconator 

Have you ordered T-Mobile Thuis and do you now see that your order has been cancelled or do you allready have T-Mobile Thuis and this message appears?


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 19 april 2022

I ordered first, then canceled because I moved to another city. I have been connected to the internet for a month, but I cannot log in to my new account. Same e-mail address.


Waqqas
Super User
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  • Odido Superuser
  • 21679 reacties
  • 19 april 2022

I guess the old subscription is still linked to your e-mail, a moderator can fix this for you.


  • Auteur
  • heeft eerste post geplaatst
  • 2 reacties
  • 19 april 2022

So what do i have to do now?


Waqqas
Super User
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  • Odido Superuser
  • 21679 reacties
  • Antwoord
  • 19 april 2022

@Baconator 

A moderator will reply here, you just have to wait 😊


Lisa
  • Oud-Moderator
  • 5725 reacties
  • 20 april 2022

Hi @Baconator, thanks a lot for making this topic! Can you please send me a private message (by clicking my name) with your zip code, house number, date of birth and the last four digits of your bank account number? This way I can check what's going wrong at the moment. I love to help you with this! 😁


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