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Beantwoord

payment arrangement


Hey, can you please help me to make a payment arrangement? 
I log in my Odido account but I can’t see the button for it. 
 

Thank you very much for your help! 

Beste antwoord door Tommie van Odido

Apologies for my delayed response ​@aciugyvenugerai; your topic fell through the cracks. Thank you for providing your details, this allowed me to immediately locate your subscription and see that a suitable payment arrangement has now been made. If you have any further questions, please do not hesitate to let me know.

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3 reacties

Pharwin van Odido
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Hello ​@aciugyvenugerai I'm happy to help you with this! Good to know: a payment plan is possible for amounts of €30.00 or more. Is that the case here?

Can you add your full name, phone number, postal code + house number, date of birth, and the last 4 digits of the bank account number we have on file to your profile and let me know when you've done so? Then I can take a look right away to see what's possible!


  • Auteur
  • heeft eerste post geplaatst
  • November 20, 2025

Hi!  Can you please help me to arrange a payment arrangement and unblock my home internet? Thank you very much. 
 

I added all the information you requested on my profile.  

 

 


Tommie van Odido
Moderator
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  • Moderator | Internet + TV
  • Antwoord
  • December 2, 2025

Apologies for my delayed response ​@aciugyvenugerai; your topic fell through the cracks. Thank you for providing your details, this allowed me to immediately locate your subscription and see that a suitable payment arrangement has now been made. If you have any further questions, please do not hesitate to let me know.