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No Home internet 22-3-2023

Hi No Home internet in Wageningen region for the past 2 days. I restarted my router but still didn't solve the problem. 

Beste antwoord door Waqqas

Hello @Ram1041 

Do you have a Fiber connection and which lights can you see on, off or blinking on the mediaconverter?

Is the UTP from the mediaconverter going to the WAN port of your router? You can also try to remove the power from the mediaconverter for a bit.

Bekijk origineel

2 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • Antwoord
  • March 23, 2023

Hello @Ram1041 

Do you have a Fiber connection and which lights can you see on, off or blinking on the mediaconverter?

Is the UTP from the mediaconverter going to the WAN port of your router? You can also try to remove the power from the mediaconverter for a bit.

Welkom op de Odido community!
    Cal van Odido
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    Hi @Ram1041, smart that you ask for help on the Community! I wanted to help you out and I immediately started a line diagnosis. It seems that you have been constantly online shortly after posting this topic.

    If you still experience problems, please follow @Waqqas’ good advice. Otherwise, I wish you all the best and a lot of fun with the Internet! 😃

    Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base
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