Hello @Ram1041 

Do you have a Fiber connection and which lights can you see on, off or blinking on the mediaconverter?

Is the UTP from the mediaconverter going to the WAN port of your router? You can also try to remove the power from the mediaconverter for a bit.

Hi @Ram1041, smart that you ask for help on the Community! I wanted to help you out and I immediately started a line diagnosis. It seems that you have been constantly online shortly after posting this topic.

If you still experience problems, please follow @Waqqas’ good advice. Otherwise, I wish you all the best and a lot of fun with the Internet!