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Beantwoord

My invoices have more than doubled

  • feb. 28, 2026 1:56 p.m. UTC
  • 3 reacties
  • 54 Bekeken

  • heeft eerste post geplaatst

Last year I was consistently paying 27.00 euros a month for my phone (unlimited data) and 27.50 for my TV and internet, two separate payments, 54.50 per month. I thought this was reasonable.

Now it has shot up in price! from January 2026 - 29.50 for my phone and 48.96 for my TV and internet. So now it is costing me 78.46 euros a month.

I called Odido customer service to ask about this huge price increase and they were very unhelpful.

Apparently I had some special deal that has expired.

Is there anything I can do about this?

 

Beste antwoord door eric

Look into your original contract. With fixed internet subscriptions it can indeed be a hudge discount for x months. After that the regular price counts for the remaining part of the contract. 

Bekijk origineel

3 reacties

eric
Super User
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  • Odido Superuser
  • Antwoord
  • feb. 28, 2026 2:01 p.m. UTC

Look into your original contract. With fixed internet subscriptions it can indeed be a hudge discount for x months. After that the regular price counts for the remaining part of the contract. 


  • Auteur
  • heeft eerste post geplaatst
  • feb. 28, 2026 2:04 p.m. UTC

This makes it very expensive!

Can I go to another provider?

 


Waqqas
Super User
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  • Odido Superuser
  • feb. 28, 2026 3:26 p.m. UTC

Hello ​@Emmalc 

No, you are bound to your contract for a minimum of 1 or 2 years.