I have moved from my old appartment and no longer are paying for t-mobile internet. When I was moving I did not know I had to give back the modem. I was told by the residents there now that it is gone.
T-Mobile are now telling me I have to return it, what should I do?
Beste antwoord door Jason van Odido
Hi
Thanks for being so honest and no worries: this can occur when you’re focused on moving to another home. I’ve de-registered the modem and have deleted the inventory notification. You won’t receive anymore emails regarding the return of said equipment.
Should you receive another email, simply drop it in the waste bin and ignore it. It might have slipped through the de-registration process due to it having been automated prior to the deletion.
Have an amazing day and a wonderful time in your new home! 😄
+17Hi
Thanks for being so honest and no worries: this can occur when you’re focused on moving to another home. I’ve de-registered the modem and have deleted the inventory notification. You won’t receive anymore emails regarding the return of said equipment.
Should you receive another email, simply drop it in the waste bin and ignore it. It might have slipped through the de-registration process due to it having been automated prior to the deletion.
Have an amazing day and a wonderful time in your new home! 😄
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.