I would like to return Zyxel modem in advance, since I have my own modem.
Can you please tell me the procedure?
Regards,
Beantwoord
I would like to return modem (without cancellation)
Beste antwoord door svenvg93
Hi
It is not possible to return the hardware without cancelling the service. Additionally, the support teams may ask you to reconnect the Zyxel modem if any issues occur.
For now, you can place it back in the box and store it in a cabinet until Odido requests that it be returned.
Hi
It is not possible to return the hardware without cancelling the service. Additionally, the support teams may ask you to reconnect the Zyxel modem if any issues occur.
For now, you can place it back in the box and store it in a cabinet until Odido requests that it be returned.
+15- Odido Superuser
Hello
It's better to not do that, Odido expects the router back after cancellation and whenever there is a problem with the connection, Odido will ask you the connect their router.
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