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I moved address and cannot see the old and new

  • 5 september 2023
  • 1 reactie
  • 15 Bekeken
D
  • dimas
  • is een nieuwe Poster
  • 3 reacties

Hello, I moved address to a new house, but I kept receiving the old bill for the interet. On top of that, I couldn’t see and edit the subscription in my new house. Would you be able to help with that?

Uitgelichte reactie

6 september 2023

Hi @dimas, thanks for reaching out and congratulations with your new home! 😃 To me it is evident what you wanted to see changed so I immediately went ahead and changed the configuration of your Mijn Odido account. You can now see your new subscription by logging in with the email adres you are also using for this Community. Additionally, as your old subscription has ended there will be no additional invoices.

Feel free to let me know if there’s anything else I can help you with. For now I hope that you soon feel at home at your new place!

1 reactie

Cal van Odido
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  • Cal van Odido
  • Oud Moderator
  • 3618 reacties
  • 6 september 2023

Hi @dimas, thanks for reaching out and congratulations with your new home! 😃 To me it is evident what you wanted to see changed so I immediately went ahead and changed the configuration of your Mijn Odido account. You can now see your new subscription by logging in with the email adres you are also using for this Community. Additionally, as your old subscription has ended there will be no additional invoices.

Feel free to let me know if there’s anything else I can help you with. For now I hope that you soon feel at home at your new place!

Vanaf 29 augustus 2024 ben ik niet meer werkzaam als Moderator op de Community. Voor vragen kan je bij één van de huidige Moderators terecht! Ben je op zoek naar kennisartikelen? Neem dan snel een kijkje in de handige Wiki: https://community.odido.nl/knowledge-base

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