How can I return my equipment early?

Hello ​@mihneabastea 

It's an automated email which you will receive after your subscription has stopped, practically it's possible to send your equipment now but I wouldn't do that. Odído expects the equipment back after the subscription has ended.

I know the email is automatic. However, as I mentioned in my original post, I will no longer be in the country when the subscription ends, so I will not be able to return the equipment at that time.

My question is what options are available in this situation, given that I will be leaving the country before the return instructions are normally sent. Is there a way to receive the return instructions earlier and arrange an alternative solution before I leave on 21 June?

​@mihneabastea 

Maybe someone else can return it for you?

Unfortunately, I don't have anyone who can do that for me.

Hi ​@mihneabastea, I get your question and I appreciate that you want to arrange the shipment regardsless. I will make sure this will work, no worries. Place a note in the box with your own address details. Inform the DHL ServicePoint (DHL Parcel) that the package should be sent to Odido. The ServicePoint can then send the package without a return number or QR code. You can provide your email address at the DHL ServicePoint to receive delivery updates via email.

When you have done this, please share the trackingcode with me in a private message. I will then make sure the shipment will be arrange the correct way!

Thank you for your answer and for helping me with this.

I have sent you a private message with the necessary information and the tracking code.

Thank you ​@mihneabastea! Please check my DM reply!

Hi, I have provided the necessary information in DM. Thank you!

Hi ​@mihneabastea, thank you so much! Are you sure it regards this subscription? The modem you had doesnt need to be returned. We also shared this with you in our e-mails. I do thank you for the return ofcourse, and you dont need to worry about a fee! 😁