Hi @ahsan511, welcome to our Community!

If you're moving and we can't move with you, you can cancel the contract free of charge. I can take care of that for you. I just need a removal certificate to prove you're moving and a date when you want to end the contract. Can you provide those things? Then I can help you further! 

Hi Tommie,

Thank you for your reply, how do I provide you with a removal certificate? I’m not sure what you mean by removal certificate? I can provide my new housing contract?

Thanks again

@ahsan511 Good question! 

Tommie means a prove of relocation. A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).

Thus, a contract of your new house is perfect! 

You can send this to me in a private message by using a WeTransfer link. Please let me know on which date you would like the subscription cancelled. Do note that this is always with a month’s notice.