Skip to main content
Beantwoord

End my contract

  • 22 maart 2023
  • 1 reactie
  • 101 Bekeken

Hi, I need to end my contract as I have moved out of Netherlands to the United States. Can someone help me with that?

Beste antwoord door Tommie van Odido

Hi @mazinkhaann I cannot find a subscription with us at this e-mail address, can you send me your postcode, house number, date of birth and the last four digits of your account number in a private message. In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).

 

Can you please send us one of the above documents with a WeTransfer link with all the information required, via private message? Thanks so much! You can find more information about this at our Community: https://community.t-mobile.nl/algemeen-538/info-ik-ga-verhuizen-wat-nu-276340.

Bekijk origineel

1 reactie

Tommie van Odido
Moderator
Forum|alt.badge.img+11
  • Moderator | Internet + TV
  • 14816 reacties
  • Antwoord
  • 22 maart 2023

Hi @mazinkhaann I cannot find a subscription with us at this e-mail address, can you send me your postcode, house number, date of birth and the last four digits of your account number in a private message. In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).

 

Can you please send us one of the above documents with a WeTransfer link with all the information required, via private message? Thanks so much! You can find more information about this at our Community: https://community.t-mobile.nl/algemeen-538/info-ik-ga-verhuizen-wat-nu-276340.


Reageer


Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen