Hello,
I recently changed my address so I had to cancel my tmobile thuis subscription and start a new one in the new address. But I cant see the new tmobile home subscription details in my tmobile account. I also have tmobile phone subscription which i can see and i see the old home subscription which is cancelled now. Please let me know how can I fix this.
Kind regards,
Anitam
Beste antwoord door Anitam Nirjhar
It worked. I can see the subscriptions now. Thankyou! :)
+11Hi
I changed my address with Ik heb nog een abonnement but still not working :( and now its also saying my customer benefit is gone? I have 2 phone subscriptions and 1 thuis subscription in this address. This doesnt make sense.
+11Hi
I have unlinked all your subscriptions to your My T-Mobile. Could you link your Home Subscription first and then your mobile subscriptions? If all goes well, this should work now.
It worked. I can see the subscriptions now. Thankyou! :)
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