Hello! I moved out of the Netherlands and I would like to cancel my mobile subscription. I know there is a fee for it but i cannot find it. Thanks in advance!
Cancel Subscription
Welcome to our community!
Good that you’ve found our community. I’m happy to make the arrangements for you.
In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).
Can you please send me one of the above documents in a private message? You can use a WeTransfer link for this. Thank you in advance!
+5Welcome to our community!
Good that you’ve found our community. I’m happy to make the arrangements for you.
In order to cancel a subscription that's running within an annual contract, we need a proof of changing residence (proof of relocation). A proof of relocation is an official document. The following is eligible as a proof of moving: termination of rental contract from the landlord or a buyer's contract from an owner-occupied home. It can also be a lease or purchase agreement for the new address. Finally, we also accept proof of registration from the municipality (BRP).
Can you please send me one of the above documents in a private message? You can use a WeTransfer link for this. Thank you in advance!
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