I want to cancel my subscription and modem before the 14 days are up. What should I do with the modem after cancelling, and why do I have to pay the full invoice after sending the cancellation request before the 14 days are up?
cancel my abonament and modem
In case you cancelled your contract within the 14 days after your contract was activation, you should only pay for the 6 days of usages. If you can please fill in your community profile with your zip code, house number, date of birth and the last 4 digits of your bankaccount number, the verification will be complete. Can you let me know in this topic once you're ready? I'm here to take a look at the situation!
+15- Odido Superuser
Hello
Cancellations can only be done via the customer support or by using the contact form on the website. The modem needs to be returned to zodiso and you will receive the paid amount back.
And Odido charges you at the beginning of each month
In that case, why was I charged for the entire month after filling out the form, when I purchased the service 6 days ago?
+5
In case you cancelled your contract within the 14 days after your contract was activation, you should only pay for the 6 days of usages. If you can please fill in your community profile with your zip code, house number, date of birth and the last 4 digits of your bankaccount number, the verification will be complete. Can you let me know in this topic once you're ready? I'm here to take a look at the situation!
+5
+5
+5Hi
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