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Cancel Internet Subscription

M
  • makbrown
  • heeft eerste post geplaatst
  • 1 reactie

Hi, 

I’m an aupair who was wrongly put on a 2 year subscription under my own bank account. I leave next month to return home to the US permanently. I need to cancel the mobile plan and filling out the online cancellation form hasn’t helped me enough. Calling customer service they said to fill this out and I’ve done it twice and received no response yet about it. I was told there’d be a cancellation fee which is fine as long as I’m able to cancel as I won’t need a dutch number anymore or an eu data plan.

Beste antwoord door Waqqas

Hello ​@makbrown 

In order to cancel your subscription you will need to call the customer support, your subscription cannot be canceled via this community anymore.

Bekijk origineel

2 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • 21503 reacties
  • Antwoord
  • 14 mei 2025

Hello ​@makbrown 

In order to cancel your subscription you will need to call the customer support, your subscription cannot be canceled via this community anymore.

Welkom op de Odido community!
M
  • makbrown
  • Auteur
  • heeft eerste post geplaatst
  • 1 reactie
  • 14 mei 2025
Waqqas schreef:

Hello ​@makbrown 

In order to cancel your subscription you will need to call the customer support, your subscription cannot be canceled via this community anymore.

I called customer service and they said to contact the cancellation team. I’ve filled out the form and heard nothing back. I want to make sure that I can cancel it before I return home as I don’t want to be in legal and financial trouble later. 

Reageer


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