Hey @junlei, welcome to our Community!
I'm happy to help you with this. All I need from you is a removal slip. Then I can immediately cancel the subscription for you. Would you share it with me here? Do cross out your personal details. Thanks in advance! 

Hi @Tommie van Odido ,

Thanks for your reply! What do you mean by removal slip?

By the way, I have used the serve more than the required 1 year.

Hi @junlei, good to know! Then it is not necessary. I have arranged it immediately, you will receive the confirmation by e-mail. Good luck with the move and have a nice weekend!  Greetings, Ishana

Hi @Ishana van Odido , I have receive the confirmation email. Thanks a lot!