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Auto change from DSL to Fiber

  • dec. 22, 2025 10:13 a.m. UTC
  • 4 reacties
  • 41 Bekeken
  • taru5is een Master Poster
  • is een Master Poster

Hello, I am having a DSL internet connection of 100 MB/S from couple of years. Last week, I got an email saying “Je omzetting naar supersnel Glasvezel van Odido”

and I also received a box from Odido on the weekend.

Also I see my subscription cost will be increased to 46 euro for the same 100 MB/S.

I haven’t made any request to change it. Seems Odido changed my contract automatically to switch me on to fiber but I don’t need that,

Could you please let me know why my contract is changed without letting me know? 
Can my old contract be as is? Please see following my details and let me know if you need more information 

Name: Tarun Kumar 

Klantnummer:AMV30706

 

Thanks, Tarun

dec. 22, 2025 10:17 a.m. UTC

Hello ​@taru5 

Eventually everyone will be migrated from DSL to fiber because DSL will stop working so maybe that's why you're getting migrated to fiber.

Going back to DSL when fiber is available is not possible.

Tarun

4 reacties

Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • dec. 22, 2025 10:17 a.m. UTC

Hello ​@taru5 

Eventually everyone will be migrated from DSL to fiber because DSL will stop working so maybe that's why you're getting migrated to fiber.

Going back to DSL when fiber is available is not possible.

Welkom op de Odido community!
eric
Super User
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  • ericSuper User
  • Odido Superuser
  • dec. 22, 2025 10:28 a.m. UTC

DSL is going to be switched off by the incumbant KPN. That happens city by city. It looks like your city is next. The alternative is fiber. Do you already have a fiberconnection in your house?

Welkom bij de klant-helpt-klant Community van Odido.
  • taru5is een Master Poster
  • Auteur
  • is een Master Poster
  • dec. 22, 2025 3:12 p.m. UTC

Yeah, I already have fiber connection.

 

Tarun
Waqqas
Super User
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  • WaqqasSuper User
  • Odido Superuser
  • dec. 22, 2025 3:20 p.m. UTC

​@taru5 

You should have received a letter or email regarding this.

Welkom op de Odido community!
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