Hello, I have cancelled my internet subscription in August and tried to send the modem back. The QR code given by Odido to my email to return the modem to a DHL point is not working. I have then sent it to Walravenlaan 11, 1119ME Schipol-Rijk Netherlands, the return address I found online. However, the status of the modem is now returned to the sender. But I did not receive it back. Please see the attached photos as evidence. Could you please help me with this issue so that i will not be charge? Thank you.
