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Hello,
yesterday I bought a Prepaid card in the T-mobile shop. I activated my T-mobile account and the mobile number and loaded up 10 Euro. I got 1G extra Data volume (Internet promotie) for the uploaded amount for free.

Today I wanted to activate the Unlimited Data Vandaag bundel, but it is not provided in the my T-mobile account. Only Internet S and Unit S are provided. I also tried to activate it via SMS, but it didn't work. The credit for my number should be enough to activate the bundel.

As I understood on this site: https://www.t-mobile.nl/mobiel/prepaid/bundels#se3 I can combine the bundel with the prepaid offer, but does not work for me. Do I have to wait until the Data volume is completely used up? Is the promotion Data volume only valid in the NL?

Thanks

Mario

Hi Mario @Emma Wrong , 

Welcome to the T-Mobile community forums. I believe the promotion data is indeed only available in the Netherlands. Please try again after you have used up your current amount of data.
Please enjoy and have a good day! Should you need further help we’ll be happy to assist you.


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