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Beantwoord

Terminate Mobile Subscription


Hi,

I relocated abroad earlier this year and no longer need my Dutch (Odido) mobile number/contract. My current contract expires in August 2025, but I would like to terminate it right at the end of the contract period, with no automatic renewal. Or, if it 's possible I would like to cancel earlier, in July , respecting the one-month notice period. I could not find an official email address to submit a termination request. So h ope you can help me here. Thanks!

Beste antwoord door Waqqas

Hello ​@ann4975 

From abroad you can cancel your subscription by calling the customer support on telephone number 0031624001200 or use the contactform on the website.

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2 reacties

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • June 24, 2025

Hello ​@ann4975 

From abroad you can cancel your subscription by calling the customer support on telephone number 0031624001200 or use the contactform on the website.


  • Auteur
  • heeft eerste post geplaatst
  • June 25, 2025

 

Hello ​@ann4975 

From abroad you can cancel your subscription by calling the customer support on telephone number 0031624001200 or use the contactform on the website.

 

Hi Waqqas,

 

I submitted the contact form as I wasn’t sure if there would be a charge for calling from abroad. I hope it can be resolved as soon as possible. Thank you for your quick response!