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Beantwoord

Subscription cancellation - Moved to Turkey


Hello,

I am writing to request the immediate cancellation of my subscription. I have permanently moved from the Netherlands back to Turkey and am no longer using the service.

Currently, I am facing significant financial difficulties and I do not have the funds to continue paying these bills. Since I am in Turkey, I am unable to reach your customer service by phone to resolve this.

I kindly ask for your assistance in terminating my contract as soon as possible to prevent further debt. Please let me know what steps I need to take or if you need proof of my relocation to finalize the cancellation.

Thank you for your understanding and help.

Beste antwoord door Waqqas

Hello ​@Bycnmeister 

Cancellations cannot be submitted via this forum, you can call Odído from abroad on telephone number 0031624001200.

Bekijk origineel

4 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • Antwoord
  • May 3, 2026

Hello ​@Bycnmeister 

Cancellations cannot be submitted via this forum, you can call Odído from abroad on telephone number 0031624001200.


  • Auteur
  • heeft eerste post geplaatst
  • May 3, 2026

I cannot use the phone service because of the language barrier and high international call costs. Is it possible to continue this process via email? I am unable to resolve this over the phone while in Turkey. Please provide an email address or a digital way to submit my cancellation request and supporting documents.


  • Auteur
  • heeft eerste post geplaatst
  • May 4, 2026

Hello ​@Bycnmeister 

Cancellations cannot be submitted via this forum, you can call Odído from abroad on telephone number 0031624001200.

 cannot use the phone service because of the language barrier and high international call costs. Is it possible to continue this process via email? I am unable to resolve this over the phone while in Turkey. Please provide an email address or a digital way to submit my cancellation request and supporting documents.


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • May 4, 2026

​@Bycnmeister 

Via Facebook or X you can submit supporting documents in a private message and also ask them if they can handle the cancellation.