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Beantwoord

SimCard not received


Good Morning All

Reaching out to you regarding the order 226824175 sim subscription.

The order is showing that the simcard was correctly delivered, but I haven’t received either the sim card or even confirmation email that the sim card was sent or delivered:


 

What is the best approach in this case?

thanks 

Beste antwoord door Mario1987

Contacted the support and I received a great help, new simcard will be sent, thank you!

Bekijk origineel

2 reacties

  • Auteur
  • is een nieuwe Poster
  • Antwoord
  • January 9, 2025

Contacted the support and I received a great help, new simcard will be sent, thank you!


Marciano van Odido
Moderator
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Good morning Mario, I'm glad to hear that you've spoken to my colleagues and that you received great help. Please let me know if you've received the sim card and if you need any help activating it. I'm here for you. For now, I wish you a great day! 😊