Hi ,
I requested to terminate my contract which means I lose my number in a months time. Is there a way to reverse it without calling customer service or via online forms? I would rather want to move from a sim only subscription to prepaid because I am travelling
Beste antwoord door Marciano van Odido
Hi Bibimarielle, welcome to our community. Travelling sounds really good. I hope you're enjoying it! I completely understand that you would like to keep your phone number as Prepaid. I wish I could help you switch to Prepaid, but the only way to do this is calling with my colleagues from Telesales. From abroad you can call this number: +31 6 2400 1200. You can reach them on these (Amsterdam) times:
Please let me know if everything worked out!
+9Hi Bibimarielle, welcome to our community. Travelling sounds really good. I hope you're enjoying it! I completely understand that you would like to keep your phone number as Prepaid. I wish I could help you switch to Prepaid, but the only way to do this is calling with my colleagues from Telesales. From abroad you can call this number: +31 6 2400 1200. You can reach them on these (Amsterdam) times:
Please let me know if everything worked out!
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