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Need to switch from subscription to prepaid for 6 months

  • July 18, 2025
  • 1 reactie
  • 48 Bekeken

I left the Netherlands for 6 months and need to switch from my monthly subscription to a prepaid account so that i can still keep my phone number when i come back in January. How can i do this? Im pretty sure only a sales advisor can do it for me, i cannot do it independently. And what is the minimum prepaid balance?

Beste antwoord door Waqqas

Hello ​@mishkake 

You can cancel and switch your subscription to prepaid via the customer support, from abroad you can reach them on telephone number 0031624001200.

There is no minimum balance, just make sure you make use of data, call or sms atleast once every 6 months to keep your simcard active.

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1 reactie

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • July 18, 2025

Hello ​@mishkake 

You can cancel and switch your subscription to prepaid via the customer support, from abroad you can reach them on telephone number 0031624001200.

There is no minimum balance, just make sure you make use of data, call or sms atleast once every 6 months to keep your simcard active.