I left the Netherlands for 6 months and need to switch from my monthly subscription to a prepaid account so that i can still keep my phone number when i come back in January. How can i do this? Im pretty sure only a sales advisor can do it for me, i cannot do it independently. And what is the minimum prepaid balance?
Beantwoord
Need to switch from subscription to prepaid for 6 months
Beste antwoord door Waqqas
Hello
You can cancel and switch your subscription to prepaid via the customer support, from abroad you can reach them on telephone number 0031624001200.
There is no minimum balance, just make sure you make use of data, call or sms atleast once every 6 months to keep your simcard active.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
