Due delayed payment my simcard got blocked. However, after paying I got a confirmation saying that the blockade will be lifted 4 hours after paying but it has been 18 hours now. I am currently abroad and need to use data roaming and be available for calls. How do I fix this?
Beantwoord
My Simcard was blocked but after paying it is still blocked
Beste antwoord door Pharwin van Odido
Hello
Did you manually transfer the amount to our account number? Then the amount will be linked and processed in your account within 3 business days, and as soon as it is, the blockage will be removed automatically.
I would be happy to check with you on the status of the payment with your subscription. However, I am only missing the last 4 digits of your bank account number for verification. Could you still fill those in for me in your profile and give me a sign when you have done so? Then I can check your subscription right away!
+8Hello
Did you manually transfer the amount to our account number? Then the amount will be linked and processed in your account within 3 business days, and as soon as it is, the blockage will be removed automatically.
I would be happy to check with you on the status of the payment with your subscription. However, I am only missing the last 4 digits of your bank account number for verification. Could you still fill those in for me in your profile and give me a sign when you have done so? Then I can check your subscription right away!
Reageer
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