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Lost SIM card

  • October 21, 2025
  • 5 reacties
  • 67 Bekeken

Good afternoon. I'm lost my phone with sim card?? can you block sim card please 

Beste antwoord door Waqqas

Hello ​@Viktorija cerina

Call the customer support on telephone number 0800 0092 so they can block the sim immediately.

Bekijk origineel

    5 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • Antwoord
    • October 21, 2025

    Hello ​@Viktorija cerina

    Call the customer support on telephone number 0800 0092 so they can block the sim immediately.

    Welkom op de Odido community!
    eric
    Super User
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    • ericSuper User
    • Odido Superuser
    • October 21, 2025

    But as long as you have protected your phone with pin or facial or fingerprint, there is no risk.

     

    Welkom bij de klant-helpt-klant Community van Odido.

    I wonder how I'll do this without access to a phone.

    eric
    Super User
    Forum|alt.badge.img+14
    • ericSuper User
    • Odido Superuser
    • October 21, 2025

    Use the phone fron somebody else, it is a freephone number.

    Welkom bij de klant-helpt-klant Community van Odido.
    Marciano van Odido
    Moderator
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    Hi Viktorija, sorry to hear about you losing your phone. Thank you for completing your profile right away. I've suspended your sim card. Do you have an Odido Shop nearby? Please walk by to get a new sim card. That's the quickest way to get it. Otherwise I can also order one for you, then it will take about 3 working days before it arrives at your house. Please let us know if you need anything else. We're here for you!😊

    Vind je antwoord in onze Wiki: https://community.odido.nl/knowledge-base
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