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Lost SIM

  • September 15, 2025
  • 4 reacties
  • 58 Bekeken

Good afternoon. I'm lost my phone with sim card?? can you block sim card please 

Beste antwoord door Waqqas

​@Viktorija cerina 

Than fill in all the privé fields in your community profile so a moderator can help you. Calling the customer support from another phone on number 0031624001200 is faster.

Bekijk origineel

4 reacties

Waqqas
Super User
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  • Odido Superuser
  • September 15, 2025

Hello ​@Viktorija cerina 

The fastest way is to visit and Odido store so they can block the sim and provide you with a new sim.


Hello ​@Viktorija cerina 

The fastest way is to visit and Odido store so they can block the sim and provide you with a new sim.

But I'm abroad 


Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • September 15, 2025

​@Viktorija cerina 

Than fill in all the privé fields in your community profile so a moderator can help you. Calling the customer support from another phone on number 0031624001200 is faster.


Marciano van Odido
Moderator
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Hi Viktorija, sorry to hear about you losing your phone. I’ve suspended your sim card immediately, so you won’t have to worry about that! Will you stay abroad for a long period of time? If you come back to the Netherlands, please walk into 1 of our Shops, so you can get a new activated sim card as soon as possible. Or would you like me to order a new sim card for you and let it be delivered at your home address? Please let me know. I’m here for you and I hope you’re still enjoying your stay abroad! 😊