Beantwoord
Klantvoordeel doesn't work
Beste antwoord door eric
Hi
Does your account also have the “fixed internet” or other mobile subscription? That is needed to be granted “klantvoordeel”.
+14- Odido Superuser
- Antwoord
Hi
Does your account also have the “fixed internet” or other mobile subscription? That is needed to be granted “klantvoordeel”.
"I only have a single mobile subscription now and no home internet. Since the system gives an error for Klantvoordeel with a single line, could you please clarify how my monthly rate should be structured or what the correct price is for my current plan?"
+15- Odido Superuser
Hello
€7,50 klantvoordeel should not be applied so €78 is correct.
+14- Odido Superuser
Hi
Does your account also have the “fixed internet” or other mobile subscription? That is needed to be granted “klantvoordeel”.
The offer with klantvoordeel was based on the information you provided when applying for a subscription.
The first question is: Do you have another Odido mobile subscription or Odido fixed internet subscription at your adres?
YES(the klantvoordeel discount is shown)
NO(the klantvoordeel discount is not shown)
Thank you for the clear explanation. Since I only have a single mobile line and no other service, could you please confirm what my final monthly invoice amount will be now?"
+14- Odido Superuser
The montly amount according to your contract is €78,- as long as you do not have a 2nd product.This is for a full month. The first invoice will sometimes contain the first (partial) amount and the next fill month amount. You can find your invoices via the my-odido login or app.
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