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Beantwoord

I renew my contract with a phone but I returned the phone. Will I be able to renew again with a different phone?

  • June 18, 2026
  • 3 reacties
  • 38 Bekeken

Hello everyone,

I recently renewed my contract and took a phone with it. I ended up returning the phone a day later because it was too big. I’d like to know if I’ll get my renewal status back so that I can get a smaller and better phone.

Have I lost my renewal or will Odido return my contract to what it was like before I got the renewal?

Thanks in advance, and I hope you are having a good day.

Beste antwoord door Waqqas

Hello ​@mydadisamechanic 

Have you received a confirmation of the cancellation?

Once the renewal is cancelled, you can renew again with a different phone.

Bekijk origineel

3 reacties

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • June 18, 2026

Hello ​@mydadisamechanic 

Have you received a confirmation of the cancellation?

Once the renewal is cancelled, you can renew again with a different phone.


  • Auteur
  • heeft eerste post geplaatst
  • June 18, 2026

Hello ​@mydadisamechanic 

Have you received a confirmation of the cancellation?

Hi,

Yeah, I got an email this morning that the phone has arrived at Odido.


Waqqas
Super User
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  • Odido Superuser
  • June 18, 2026

​@mydadisamechanic 

I guess wait for 24 hours and than check again.