Skip to main content
Beantwoord

How to cancel my Odido mobile account from abroad


Hello. I have left the Netherlands and will not be using my Odido phone number anymore. I can not find an option to cancel it online. Could someone help me find a way to do it?

Beste antwoord door Nikita Frolov

Hi Nikita, thank you for the verification code. I cancelled your subscription. Your subscription will stop on September 12. I also sent a confirmation mail. Please let me know if you received it, and I wish you a great day! 😄

 

Thanks Marciano, I did receive an email with subject “Je wil je Odido abonnement opzeggen”. Thank you for the help, and great day to you too.

Bekijk origineel

5 reacties

Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Nikita, sorry to see you go, but I hope you will have a great time wherever you will be living from now on! I hope you still have your Odido sim card, because you will need it to cancel your subscription (either if you do this online or if I do this for you). The easiest way is to cancel your subscription via this page in Mijn Odido: odido.nl/my/abonnement-opzeggen. Please let me know if you were able to cancel your subscription! 😊

Just to be sure; I also sent you a verification code to your 06-number. If you give me the code here, I can also cancel your subscription. Please note that you always have 1 month notice period, so if you cancel today, you will be able to use your subscription until 12-09-2024.


  • Auteur
  • is een Top Poster
  • August 12, 2024

Thank you Marciano. I have tried the link, but it either gives me empty page, or only the header “Kies Abonnement” with no choice to do anything further. I have received the verification code from you, and sent it to you in DM.


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Hi Nikita, thank you for the verification code. I cancelled your subscription. Your subscription will stop on September 12. I also sent a confirmation mail. Please let me know if you received it, and I wish you a great day! 😄


  • Auteur
  • is een Top Poster
  • Antwoord
  • August 12, 2024

Hi Nikita, thank you for the verification code. I cancelled your subscription. Your subscription will stop on September 12. I also sent a confirmation mail. Please let me know if you received it, and I wish you a great day! 😄

 

Thanks Marciano, I did receive an email with subject “Je wil je Odido abonnement opzeggen”. Thank you for the help, and great day to you too.


Marciano van Odido
Moderator
Forum|alt.badge.img+9

Good morning Nikita, thank you for the confirmation and you're very welcome!