Hi,
I recently moved permanently to Brazil and I need to cancel my Odido mobile subscription as soon as possible.
I have already submitted a cancellation request through Mijn Odido, but I set the wrong cancellation date and need to correct it. Since I am no longer living in the Netherlands, I am managing everything remotely and cannot call the customer service line.
My questions are:
1. Is it possible to cancel the subscription immediately due to emigration, rather than waiting for the standard 1-month notice period?
2. How can I correct the cancellation date on an existing request?
3. Is there any way to handle this entirely online or via email, given that I am now based in Brazil?
Any help or advice would be greatly appreciated!
