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Beantwoord

Changing from company subscription to prepaid


Hi, I have a subscription provided by our company and would like to transfer it to prepaid sim as I’m leaving the company. Yesterday, I brought a prepaid sim on your store and they assisted me in transferring the number. However after I left, I then received a message saying that the transfer was unsuccessful. Can you help me with this?

Beste antwoord door Waqqas

Hallo ​@pamerete 

you can port your number via this page or by calling the customer support on telephone number 0800 0092.

In case of a business subscription call 0800 8102.

Bekijk origineel

4 reacties

Waqqas
Super User
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  • Odido Superuser
  • Antwoord
  • June 24, 2025

Hallo ​@pamerete 

you can port your number via this page or by calling the customer support on telephone number 0800 0092.

In case of a business subscription call 0800 8102.


  • Auteur
  • heeft eerste post geplaatst
  • June 24, 2025

Hallo ​@pamerete 

Je kunt nummerbehoud regelen via deze pagina of via de telefonische klantenservice.

Hey, I did tried the link but I unfortunately received the same message.


Waqqas
Super User
Forum|alt.badge.img+15
  • Odido Superuser
  • June 24, 2025

​@pamerete 

Is it a business subscription? Call 0800 8102.


  • Auteur
  • heeft eerste post geplaatst
  • June 24, 2025

​@pamerete 

Is it a business subscription? Call 0800 8102.

Did this as well, but they just referred me to go back to the store again, which I cant do today