Hi, I currently live abroad and I want to convert my Odido subscription to prepaid while keeping my number.
Phone support keeps redirecting me to the website, but I cannot find the option in Mijn Odido.
Could a moderator help me process the conversion manually? This is my number XXX
Thank you.
[Phone number removed by moderator. Never post this in public topics]
Beste antwoord door Waqqas
Hi! How exciting that you’ve moved abroad! Of course you’ll want to cancel your subscription. I’m happy to help.
You mentioned that the connection is being cut off. Please call +31624001200 (make sure you dial the full number, including the “+”). This will connect you to our customer service team, and they can help you right away.
Let me know if it worked!
Hello
Moderators here on the community cannot submit cancellations, strange that they tell you to visit the website. Itnshould be done via the phone support.
+15Hi! How exciting that you’ve moved abroad! Of course you’ll want to cancel your subscription. I’m happy to help.
You mentioned that the connection is being cut off. Please call +31624001200 (make sure you dial the full number, including the “+”). This will connect you to our customer service team, and they can help you right away.
Let me know if it worked!
Hello
Moderators here on the community cannot submit cancellations, strange that they tell you to visit the website. Itnshould be done via the phone support.
It should, but as I mentioned the call is always disconnected by the robot. Is there a chance someone can contact me about it since it’s not working for me?
+10Hi! How exciting that you’ve moved abroad! Of course you’ll want to cancel your subscription. I’m happy to help.
You mentioned that the connection is being cut off. Please call +31624001200 (make sure you dial the full number, including the “+”). This will connect you to our customer service team, and they can help you right away.
Let me know if it worked!
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