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Beantwoord

Cancelling my contract

  • January 1, 2022
  • 2 reacties
  • 105 Bekeken

Hi there,

I returned to Australia to visit family and have decided to stay and not return to The Netherlands.

unfortunately I can not find a way to cancel my contract from overseas, could someone please help?

regards, 

ben

Beste antwoord door Waqqas

Hello @bnc10292 

Cancelling your mobile subscription will cost you €13,50 x the remaining months + any remaining toestelkrediet.

If your subscription is out of contract than you'll only pay for the final invoice. Keep in mind that there is a one month cancellation period, a moderator can submit the cancellation for you.

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    2 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • Antwoord
    • January 2, 2022

    Hello @bnc10292 

    Cancelling your mobile subscription will cost you €13,50 x the remaining months + any remaining toestelkrediet.

    If your subscription is out of contract than you'll only pay for the final invoice. Keep in mind that there is a one month cancellation period, a moderator can submit the cancellation for you.

    Welkom op de Odido community!
      Hajar van Odido
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      Hi @bnc10292 

      I see @Waqqas already provided you with all the information you need. Would you like to keep your number and transfer it to PrePaid? If you can send me a private message including your 06-number, name, birth-date, full address and the last 4 numbers of your account number I will help you with your cancellation request. You can send me a private message by clicking on my name and choosing the option ‘’stuur bericht’’. 

      Looking forward to your message. 

      Neem snel een kijkje in de handige Wiki: https://community.t-mobile.nl/knowledge-base
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