Hello ,
I would like to cancel my subscription giving 1 month notice in advance,
How do i do this ? there is no option on the portal
thank you
Best Regards,
Chiraz
Beste antwoord door Hajar van Odido
Bekijk origineel
Reputatie 7
+9
Hi
I see you already send me a private message. You have a contract with us until 1-1-2024. If you would like to terminate your contract before that date you will need to buy of your contract. That will be 50% x remaining months. If you would like to continue with the buy off please let me know.
Hi
I see you already send me a private message. You have a contract with us until 1-1-2024. If you would like to terminate your contract before that date you will need to buy of your contract. That will be 50% x remaining months. If you would like to continue with the buy off please let me know.
Hello Hajar,
thank you for the reply.
Yes , i would like terminate the contract please guide me on how to process it .
thank you .
Best Regards,
Chiraz
Reputatie 7
+9
Hi
No worries I have filed a cancellation request for you. Your contract will be terminated on 17-11-2023 due to the one month notice. I have also send you a confirmation e-mail and you can find the cancellation fee in the e-mail.
I hope you are satisfied with my help and if you have any other questions, please let us know!
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