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Beantwoord

Cancel my subscription

  • December 15, 2023
  • 2 reacties
  • 1029 Bekeken

Hello,

I’ve permanently left the Netherlands and need to cancel my subscription. I see that this is possible with help from an Odido support staff. Can one of you help me? I’m happy to send my information to you.

Thank you in advance.

gstok

Beste antwoord door Marciano van Odido

Hi Gstok, welcome to our Community! Sorry to see you go, but I'm happy to help you cancel your subscription. The easiest and quickest way to cancel your subscription is through the online form on this page in Mijn Odido. I already checked and I see that you have a monthly subscription, so you're good to go with your cancellation. Please note that you always have 1 month notice period.

Please let me know if you were able to cancel yourself. Otherwise I can do this for you. To do this, please send me a private message with your 06-number, date of birth, zip code + house number and the last 4 digits of your IBAN. Then I will also send you a verification code per SMS. So please note that you still need your sim card for me to cancel it! 😄

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2 reacties

Marciano van Odido
Moderator
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Hi Gstok, welcome to our Community! Sorry to see you go, but I'm happy to help you cancel your subscription. The easiest and quickest way to cancel your subscription is through the online form on this page in Mijn Odido. I already checked and I see that you have a monthly subscription, so you're good to go with your cancellation. Please note that you always have 1 month notice period.

Please let me know if you were able to cancel yourself. Otherwise I can do this for you. To do this, please send me a private message with your 06-number, date of birth, zip code + house number and the last 4 digits of your IBAN. Then I will also send you a verification code per SMS. So please note that you still need your sim card for me to cancel it! 😄


  • Auteur
  • heeft eerste post geplaatst
  • December 18, 2023

I cancelled it through Mijn Odido - thanks for your help!