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Hi,

I recently moved back to Canada as my partner got a job there and I would like to cancel my Mobile subscription. Any chance I could get some help with that?

Many thanks!

Hello @Avery 

Yeah sure, please wait for a moderator to reply.

If you are still in your contract period than you'll pay €13,50 x the remaining  months + the remaining amount for the phone if you had one.

If you are out of your contract period then you'll just pay for the final invoice.

Keep in mind that there is a one month cancellation period 


Hi @Avery,

Here to help! 😁 I hope you had a nice time in The Netherlands? Quite a different world from Canada!

Could you send me a private message with your phone number, full Dutch address, date of birth and last four digits of your Dutch bank account info? I’ll check which of the options that @Waqqas meant applies to your contract and will get back to you as soon as possible!