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Beantwoord

Cancelled my internet order (services never active) but never received a return package code

M

fixed

Beste antwoord door Waqqas

Hello @mikebeardsley 

Have you received a confirmation of the cancellation?

After a one month cancellation period you will receive instructions via the email about how to send back the boxes.

You can also write your details on a paper and add it in the box, when going to a DHL point just tell them to send this to Odido.

https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117

Bekijk origineel

    3 reacties

    Waqqas
    Super User
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    • WaqqasSuper User
    • Odido Superuser
    • 22258 reacties
    • Antwoord
    • 6 oktober 2023

    Hello @mikebeardsley 

    Have you received a confirmation of the cancellation?

    After a one month cancellation period you will receive instructions via the email about how to send back the boxes.

    You can also write your details on a paper and add it in the box, when going to a DHL point just tell them to send this to Odido.

    https://community.odido.nl/algemeen-538/hoe-stuur-je-de-apparatuur-terug-298117

    Welkom op de Odido community!
    M
    • mikebeardsley
    • Auteur
    • heeft eerste post geplaatst
    • 1 reactie
    • 6 oktober 2023

    n/a

    Waqqas
    Super User
    Forum|alt.badge.img+15
    • WaqqasSuper User
    • Odido Superuser
    • 22258 reacties
    • 6 oktober 2023

    @mikebeardsley 

    You changed your post to fixed so do you have the right instructions now?

    Welkom op de Odido community!

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