New update for my earlier question. 

Thanks to the customer service, yesterday I started to be able to see some information about my subscription on My Odido. However, I see that I have 2GB data, which was not what I applied to when we filled the Contract Overname form. And when I try to change my subscription, it says my new choices will be effective on September. This is a very big problem. I didn’t ask for 2 GB’s when we fill Contract Overname form, I asked for more. I cannot survive with that much data. Could you help me about this please.

Hi Bozkurt, nice to see that you were able to take over someone's contract and subscription! Please fill in your 06-number in your profile (under Klantnummer) and let me know once you've done this. I'm happy to look into it! 

I filled my phone number in my profile, do you able to see now?

Hi Bozkurt, thanks for adding your phone number to your profile! I've looked into your account and subscription, and I think you meant 20 GB (20.000MB)? I see that your subscription has Unlimited data. So, don't worry about that. You get a daily bundle of 20 GB data, and once you've used the daily 20 GB, you will continue to be able to use data on a lower speed. And you can use an unlimited amount of free 2 GB-aanvullers. This means that after you get bundles of 2GB per time after you've used the daily bundle of 20GB. So, you do have unlimited data, but you will have to add 2GB after using 20GB! You can add 2GB in Mijn Odido and via SMS. You can send EXTRA to 1280.

Does this clarify things for you? If you have any other questions, please let me know!