I need to cancel my subscription (starting 24/12), and therefore reverse the termination process with the previous provider, as the contract is not started yet there should be no cost, is that correct?
Can an operator solve that right away? I’m not currently in the Netherlands and I have no other way to get in touch with costumer service.
Very unfortunate to hear that you will be leaving us already! I had hoped that we could provide you with great internet. Of course I do not want to stand in the way of your wishes, but it seems that a colleague of mine has already terminated the order. If there's anything else, please feel free to let us know. I wish you the best of luck, and hopefully we can do more for you in the future!
Very unfortunate to hear that you will be leaving us already! I had hoped that we could provide you with great internet. Of course I do not want to stand in the way of your wishes, but it seems that a colleague of mine has already terminated the order. If there's anything else, please feel free to let us know. I wish you the best of luck, and hopefully we can do more for you in the future!
Hi @Sous.mh, this is about the phone number with 54 in the end, correct? If yes, if you want to cancel your subscription tomorrow, the cancellation fee will be € 25.45! 😄
Hi @Sous.mh, I've looked into it for you, and I see now that you have an old Tele2 subscription. It's not possible for me to change your subscription to PrePaid. Do you want your PrePaid with us? In that case, you can simply order PrePaid on Odido.nl and request number porting. You can choose for the option 3 working days with 'afkoop’ (cancellatio fee). Please let me know if everything worked for you! 😊
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Sorry, we zijn de inhoud van dit bestand nog aan het controleren om er zeker van te zijn dat het veilig is om te downloaden. Probeer het nog een keer over een paar minuten.
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