Skip to main content
Beantwoord

Cannot connect to wifi point

S

I followed all the instructions but can't connect to the wifi point. The instructions tell me to connect the wifi point to the router and then once the data is collected, disconnect from router and try the wifi point somewhere else. As soon as I do that, there is no internet from wifi point. I'm fed up with the customer service. Instead of helping me they sent another wifi point to me. If they keep on doing it, I'm better off using ziggo

Beste antwoord door Waqqas

Hello @Simar139 

If you follow all steps in this topic it should work, also try to place the WiFi point closer to the router.

Bekijk origineel

2 reacties

Waqqas
Super User
Forum|alt.badge.img+15
  • WaqqasSuper User
  • Odido Superuser
  • 21498 reacties
  • Antwoord
  • 24 maart 2023

Hello @Simar139 

If you follow all steps in this topic it should work, also try to place the WiFi point closer to the router.

Welkom op de Odido community!
S
Moderator
Forum|alt.badge.img+4
  • Sven-Odido
  • Odido medewerker
  • 851 reacties
  • 24 maart 2023

Hi @Simar139, 

If you put your customer ID in your profile (only visible for TMNL employees) we can have a look at it. 

Also connect the Wfi point wth a cable and leave it like that so we can connect to it to check it :) 

Reageer


ForumvoorwaardenCookie instellingen

Cookiebeleid

Wij gebruiken cookies om uw bezoekers ervaring te verbeteren en te personaliseren. Ga je akkoord, of ga je door op de website dan ga je akkoord met ons cookiebeleid. Meer informatie.

 
Cookie instellingen