Hello,
I am having problems with my router. It seems as if it is not getting any power. i have already switched outlets and ensured it was “on”. it is the Huawei model HG659. Is there a way to do an in store exchange?
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Hi
If your router is not powering on than you can indeed ask for a replacement. Just get in touch with the customer support and they will send you a new one.
Don't forget to return your current modem after you receive the new one otherwise you will receive a fine.
Hi
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