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Beantwoord

Router is not powering on

  • 1 december 2019
  • 2 reacties
  • 230 Bekeken

Hello,

I am having problems with my router. It seems as if it is not getting any power. i have already switched outlets and ensured it was “on”. it is the Huawei model HG659. Is there a way to do an in store exchange?

 

 

Beste antwoord door Waqqas

Hi @mlgarrett12 

If your router is not powering on than you can indeed ask for a replacement. Just get in touch with the customer support and they will send you a new one.

Don't forget to return your current modem after you receive the new one otherwise you will receive a fine.

Bekijk origineel

2 reacties

Waqqas
Super User
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  • Odido Superuser
  • 21989 reacties
  • Antwoord
  • 1 december 2019

Hi @mlgarrett12 

If your router is not powering on than you can indeed ask for a replacement. Just get in touch with the customer support and they will send you a new one.

Don't forget to return your current modem after you receive the new one otherwise you will receive a fine.


Jason van Odido
Moderator
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  • Community Manager
  • 10785 reacties
  • 3 december 2019

Hi @mlgarrett12,

 

Did everything work out with your router? If not, I’m here to help you out just like @Waqqas:smile:


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